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Royal Crown Derby Visitors Centre

Type:Pottery Visitor Centre

194 Osmaston Road
DE23 8JZ
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Tel01332 712800

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Old Imari SGB Butterfly


The new exhibition tells the story of Royal Crown Derby’s heritage as well as showcasing the company’s connections to the capital and its members of the high society.

Told through incredible historic objects and designs that survive today, the story begins with Andrew Planché, from the jewellery trade in London and continues with William Duesbury and the purchase of the Chelsea porcelain factory, the opening of the London Showroom and the important first Royal Warrant.

The exhibition presents some of the earliest and rarest pieces produced in Derby history. The exhibition is also showcasing an incredibly detailed 18th-century ornamental clock on loan from Derby Museums, made by Benjamin Vulliamy that incorporates Derby biscuit figures and is one of only a small number to have been made.

Much of the information in the new exhibition is taken from surviving documents and letters. It gives a fascinating and in-depth insight into the company’s heritage and extensive working relationships from days of old, some of which are still flourishing today with retailers including London-based Thomas Goode established in 1827. The exhibit also features a late 19th century inspired window display and explores the development of today’s consumer-led retail market, as well as looking at modern hospitality trade.

Royal Crown Derby Shop

The Royal Crown Derby Visitor Centre has been created to provide an insight into the traditions, the history and the skills. Tour the factory, visit the museum, then finish your visit at the Royal Crown Derby Shop and 1750 tearoom.


The Royal Crown Derby Visitor Centre has been created to provide an insight into the traditions, the history and the skills that go into making Royal Crown Derby so special. Visit the factory shop, coffee shop and Museum or take a Tour.

Factory Tours

A Royal Crown Derby tour is essential to truly appreciate the care and attention that goes into your favourite piece. Each tour is taken by an informative and friendly guide who can answer all your questions and explain in detail about each stage of the manufacturing process. As part of the factory tour is the opportunity to visit the museum and see one of the largest collections of Derby Porcelain in the world together with the fascinating insight exhibition called “High Society”.

Factory Tours are offered Monday – Thursday 11.00 a.m. and 1.30 p.m., and Friday at 11.00 a.m only. Booking essential.


Factory Shop open Monday - Saturday 10 a.m - 5.p.m

1750 Tea Room open Monday – Saturday: 10 a.m- 4 p.m


Book Tickets

Guide Prices

Factory Tour, which includes entry into the Exhibition and Museum
Adults: £7.00 Concession: £6.50
Child: £4.50



  • Disabled access
  • Disabled toilets
  • Wheelchairs available

Booking & Payment Details

  • Credit cards accepted (no fee)


  • On-site catering


  • Baby changing facilities


  • Facilities for educational visits
  • Facilities for groups

Property Facilities

  • Public toilets
  • Smoking not allowed

Site Features

  • Regional Tourist Board Member

Target Markets

  • Accepts groups
  • Coach parties accepted

Opening Times

* Our boutique store and museum will be closed from Thursday 5th November until at least Thursday 3rd December in line with government guidance.
Please check our website for updates


Map & Directions

Road Directions

5 minutes from Derby City Centre, 10 mins from train station. Royal Crown Derby is on the A514 opposite the Derby Royal Infirmary follow the brown signs. Accessible by Public Transport: Derby station is 2 miles away.

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1750 Tea Room and Coffee ShopRelax and reflect in the comfort of the 1750 Tea Room and Coffee Shop which provides homemade light lunches, tea, coffee and cakes all served , of course, on beautiful Royal Crown Derby china.