You are here: Business Support > Coronavirus Support & Guidance > Recovery Hub

Recovery Hub

As of 4 July, tourism and hospitality businesses are permitted to reopen in line with current Government guidelines. In light of this, we're urging all local businesses to apply for the ‘We’re Good To Go’ industry standard and supporting mark.

Latest Government announcement

On Tuesday 9 September the Prime Minister announced the introduction of new measures that will be in place from Monday 14 September. These include:

General measures and rule of six

From Monday 14 September, it will no longer be legal for people to meet socially in groups of more than 6, unless they are in a household (and support bubble) of more than 6 people. This will apply indoors and outdoors, including in private homes and hospitality settings like a pub. There will be a limited number of exemptions.
This single measure replaces both the existing ban on gatherings of more than 30 and the current guidance on allowing two households to meet indoors.

Work settings and weddings and funerals

Education and work settings are unaffected, and organised team sports will still be able to proceed, as will weddings and funerals up to 30. From Monday 14 September, this limit will be enforceable in law.

Tourism and hospitality businesses

COVID-19 Secure venues, such as places of worship, restaurants and hospitality venues, can still host larger numbers in total but groups of up to 6 must not mix or form larger groups. This rule will not apply to individual households or support bubbles of more than 6 who will still be able to gather together.
Premises and venues where people meet socially will be legally required to request the contact details of a member of every party, record and retain these details for 21 days, and provide them to NHS Test & Trace without delay when required.
The government will support local authorities to make further and faster use of their powers to close venues that are breaking the rules and pose a risk to public health.
Fines will be levied against hospitality venues that fail to ensure their premises remain COVID Secure.
The government will boost the enforcement capacity of local authorities by introducing COVID Secure Marshalls to help ensure social distancing in town and city centres, and by setting up a register of Environmental Health Officers that local authorities can draw upon for support.
The government will restrict the opening hours of premises, initially in local lockdown areas, with the option of national action in the future.

A copy of the Prime Minister’s announcement can be found here and slides from the presentation here.

What does this mean for your business?

Following the above announcement, the official Government guidance for working safely during coronavirus has been updated.

Additional updated advice includes the Visitor Economy guidance and guidance for restaurants, pubs, bars and takeaway services.

THE SEVEN PRIORITY ACTIONS ARE:

Complete a COVID-19 risk assessment. Share it with all your staff. Find out how to do a risk assessment.
Clean more often. Increase how often you clean surfaces, especially those that are being touched a lot. Ask your staff and your customers to use hand sanitiser and wash their hands frequently.
Ask your customers to wear face coverings where required to do so by law. That is especially important if your customers are likely to be around people they do not normally meet. Some exemptions apply. Check when to wear one, exemptions, and how to make your own.
Make sure everyone is social distancing. Make it easy for everyone to do so by putting up signs or introducing a one-way system that your customers can follow. Enable people in the same party who do not live together to remain a safe distance apart.
Increase ventilation by keeping doors and windows open where possible and running ventilation systems at all times.
Take part in NHS Test and Trace by keeping a record of all your customers for 21 days. From 18 September, this will be enforced in law. Some exemptions apply. Check ‘Maintaining records of staff, customers and visitors to support NHS Test and Trace’ for details.
Turn people with coronavirus symptoms away. If a staff member (or someone in their household) or a customer has a persistent cough, a high temperature or has lost their sense of taste or smell, they should be isolating.

MEETING OTHERS SAFELY
New guidance has been published providing details on social distancing, seeing friends and family and rules in other venues, it also outlines more details on the exemptions.
The guidance also clarifies that COVID secure venues can continue to host people up to their social distancing capacity but that no one can visit in a group of more than 6 (except for the exemptions and where the household, including bubble, is greater than 6).
Click here for guidance on meeting others

FREQUENTLY ASKED QUESTIONS
The Government has confirmed that people can still go on holiday in England and the distance travelled will not be restricted, but they should not go on holiday with people outside their household (including bubble) in a group larger than 6 people.
The guidance for someone who becomes unwell on holiday has not changed.
Click here to view frequently asked questions

Coronavirus guidance for reopening tourism and hospitality businesses

To help businesses prepare for reopening, the Government has produced the below sector-specific guidance:

The Government has also provided updated information on risk assessments:

Business Risk Assessment. This tool is to help business operators develop a risk assessment tailored to the specific circumstances of their business and provides advice on how work practices can be changed to mitigate any risks identified.
Employee Risk Assessment. This tool is to help employees determine whether they should be going back to work or whether they should continue to work from home and includes advice specifically for tourism related businesses.

Government Guidance for holidaying in England

Businesses are asked to help raise awareness of the Government's guidance for tourists who fall ill whilst on holiday in England by directing your customers to the advice displayed on the VisitEngland website.

Dedicated copy for businesses to use to communicate with their customers is available on VisitBritain. You can include the information as part of your customer booking confirmation and adopt the messaging on your marketing channels – to help protect your staff and customers.

What to do if a guest becomes unwell whilst on holiday

Guests who develop coronavirus (COVID-19) symptoms while staying in overnight accommodation should inform the accommodation provider immediately, self-isolate and request a test by calling 119 or online at nhs.uk.
Guests who test positive should return home as quickly and directly as possible, continuing to self-isolate until they can arrange for private transport.
In most cases it will not be possible to self-isolate in the holiday accommodation and guests should arrange to return home as safely and quickly as possible.
If the accommodation provider agrees, guests may extend their stay in order to self-isolate until they are well enough to travel. Unless otherwise provided for in contractual terms of the booking, the guest will be expected to pay the costs of an extended stay in all but exceptional circumstances.

Find out more HERE.

Register your business for the “Eat Out to Help Out” scheme

To encourage people to safely return to eating out at restaurants the Government has set up a new 'Eat Out to Help Out' discount scheme.

Businesses can use the scheme:

all day, every Monday, Tuesday and Wednesday from 3 to 31 August 2020
to offer a 50% discount, up to a maximum of £10 per person, to diners for food or non-alcoholic drinks to eat or drink in
to claim the money back from the government

There is no limit to the number of times customers can use the offer during the period of the scheme. Your customers cannot get a discount for someone who is not eating or drinking.

The scheme is available to businesses which:

sell food for immediate consumption on the premises
provide their own dining area or share a dining area with another establishment for eat-in meals
were registered as a food business with the relevant local authority on or before 7 July

Click here to register your business

Click here to download promotional materials

Once you have registered your business let us know so we can spread the word! Email us at industry@marketingpdd.com.

Get your 'We're Good To Go' industry standard mark

On Tuesday 25 June, VisitEngland launched a new UK-wide industry standard that will provide a ‘ring of confidence’ for tourism businesses. The ‘We’re Good To Go’ accreditation means businesses can demonstrate that they are adhering to Government and public health guidance and have the required processes in place.

The scheme is free to join and Marketing Peak District & Derbyshire is encouraging local businesses to apply as soon as possible to ensure they are COVID-secure and ready to welcome visitors.

To obtain the accreditation businesses must complete a self-assessment through an online platform, before receiving certification and the ‘We’re Good To Go’ mark for display in their premises and online.

Once you receive your 'Good To Go' certificate, make sure you tag us on Facebook, Twitter and Instagram - and don't forget to update your listing on www.visitpeakdistrict.com. Your web listing is managed through the Visit Peak District & Derbyshire Extranet.

To apply for the industry standard mark, click here.
To find out more, click here.

'Time To...'

Our 'Time to...' campaign was launched in early July to mark the reopening of the tourism and hospitality sector. The campaign shines a spotlight on the warm welcome that awaits guests to the Peak District and Derbyshire, whilst showcasing the extra safety measures that businesses have put in place in order to reopen responsibly. Click here to find out more and for details on how to get involved..

Home	About Us Meet the team, Patrons, Destination Plan, Strategic Partnerships, Research and Statistics, External Funding,	Membership Join Us, Member Benefits, Rate Card, Commercial Partners, Maximising your membership,
Marketing Opportunities Campaigns, International Marketing, National Marketing Opportunities, Digital,	Advertise with us Web listings and bolt ons, Web Premiers, Attractions Map, Photography Package,	Business Support ERDF Workshops, Useful links, Promoting the area, ERDF Project Phase 1,
Events Annual Tourism Conference, Annual Leaflet Swap, Membership Networking Trips, Tourism Awards,	News Members Newsletter, Media Centre,	Blog

Follow Us...

Facebook

Twitter

Sign Up for E-newsletter

'We're Good To Go': Apply for your industry standard mark today!