Awards for Alpine Lodge Guest House
VISITENGLAND 4 STAR GUEST HOUSE: VISITENGLAND SILVER AWARD: WALKERS & CYCLISTS WELCOME: H1 HEARING IMPAIRMENT
VisitEngland 4 Star Guest House
All the national assessing bodies (VisitEngland*, VisitScotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience. When choosing your accommodation look for the Quality Rose, the official marque of the Enjoy England national tourist board rating scheme.
Additional information on this classification scheme is available from VisitEngland.
VisitEngland Silver Award
Gold and silver awards are given to hotels and guest accommodation that provide exceptional quality in all areas but in particular in service and hospitality.
Additional information on this classification scheme is available from VisitEngland.
VisitEngland Cyclists Welcome
Additional information on this classification scheme is available from VisitEngland.
VisitEngland Walkers Welcome
Additional information on this classification scheme is available from VisitEngland.
Hearing impaired in need of key services and facilities
Typically provides key additional services and facilities to meet the needs of guests with hearing impairment.
Additional information on this classification scheme is available from VisitEngland.
Self-assessed Accessibility Information
Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people. Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.
Self-assessed accessibility details
Parking
- Surface of the car park and pathway leading to entrance is
- Solid ie tarmac / concrete etc
- Drop-off point for guests outside entrance
- Route from the parking area to the entrance:
- Is flat (i.e. without steps)
Entrance
- Steps to the main entrance
- threeNumber of steps to entrance
- Handrail by steps
- Entrance well lit
- Bell at main entrance
Public Areas
- Level access (no steps/thresholds) or access by ramp or lift to:
- Entrance to reception
- Lounge
- Good contrast between the floor and wall
- Clear surfaces such as glass doors have contrast markings
- Guest information available in large print (14pt and over)
Dining
- Level access (no steps/thresholds) or access by ramp or lift
- Good contrast between the floor and walls
- Menus available in large print (14pt and over)
- Meals for guests with special dietary requirements can be provided:
- Sugar free (diabetic)
- Gluten free (coeliac)
- Additive free
- Organic
- Vegetarian
- Vegan
Bedrooms
- Bedroom furniture can be re-arranged if requested by guest
- Bedroom with non-allergenic bedding available
- Bathrooms available with:
- Separate shower unit
- Bath with shower
- Bath
- Bath with support handrails available
- Bedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
- Bedrooms available with emergency call systems such as flashing lights (if fire alarm is activated)
General
- Proprietors/staff available 24-hours
- Emergency evacuation procedures for guests with disabilities
- Staff have had disability awareness training
Notes
Unfortunately, due to the age and nature of the house, combined with it being located in a conservation area, it is unsuitable for wheelchairs bedrooms are located on first and second floors, with access from the stairs only. Some of the period features of the house may make access difficult for people with limited mobility but will aim to meet the needs of guests whereever possible.