Three Horseshoes Inn Country Hotel & Spaadd to shortlist

  • VisitEngland 4 Star Inn
  • VisitEngland Silver Award
  • VisitEngland Destination Spa
  • AA 2 Rosettes
  • VisitEngland Award For Excellence
  • VisitEngland Award For Excellence Gold
  • VisitEngland Award For Excellence Silver
  • VisitEngland Award For Excellence Bronze
  • Regional Award For Excellence
  • Enjoy Card offer
  • Self-assessed Accessibility Information

Inn with 26 rooms £50-£190 prpnb

VISITENGLAND 4 STAR INN, VISITENGLAND SILVER AWARD, VISITENGLAND DESTINATION SPA, AA 2 ROSETTES, AWD FOR EXCELLENCE, VISITENGLAND AFE GOLD, VISITENGLAND AFE SILVER, VISITENGLAND AFE BRONZE, REG AWD FOR EXCELLENCE, ENJOY CARD OFFER, ACCESS DETAILS

Situated on the edge of the Peak National Park

Situated on the edge of the Peak National Park

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Availability updated on 18 Aug 15 at 15:09

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Contact

Buxton Road,
Blackshaw Moor,
Leek,
Staffordshire,
ST13 8TW

01538 300296

Address

Blackshaw Moor,
Leek,
Staffordshire Moorlands,
ST13 8TW

Details

Set within the picturesque Staffordshire Peak District. Our 26 bedrooms range from contemporary Classic, Superior luxury bedrooms with massage showers or whirlpool baths and our Five new Garden Rooms featuring a private garden complete with personal cedar wood hot tub make our Country Inn & Spa the perfect place to stay. Two dining options Bar & Grill offering casual dining with homely classics & the Inka Grill an oven which uses quality charcoal instead of gas or electric and because it is enclosed, the Inka cooks at a very high temperature up to 500.c. Not only does this speed up cooking time but achieves a combination of roasting and barbequing that produces stunning flavours and unequalled tenderness to our Locally sourced Steaks and Gourmet Burgers also our 2 AA Rosette Stables Restaurant with its open kitchen, large oak trussed ceiling offering delicious local food from an imaginative menu. The Millwheel Spa provides an experience for guests with wellbeing benefits and relaxation.
The location means the views from the gardens are magnificent with breath-taking views of the Staffordshire Moorlands, Tittesworth Reservoir and the rock formations of the Roaches. Guests can enjoy local walks and experience beautiful views of the surrounding Peak District. Or even venture to the stunning Chatsworth House, The Potteries, The town of Buxton or even Alton Towers.

Visa/Mastercard/Switch acceptedElectric shaver pointsPublic house/InnLaundry facilitiesVegetarian diet availableAmerican Express acceptedCots availableHairdryerCentral heatingReal log/coal firesHigh chairs availableEvening mealsRestaurant open to non-residentsChildren welcomeRegular entertainmentWiFi or internet accessPrivate parkingTelephoneGardenRadioTotally non-smokingTelevisionDogs/pets NOT acceptedTea/coffee making in bedroomsDisabled facilitiesLicenced (table or bar)Telephone (public)Television availablePacked lunches providedSpecial diets availableSauna onsitePassenger liftIroning facilitiesConference facilitiesGolf available (onsite or nearby)Snacks/afternoon teaChildren's outdoor play area

Children welcome from any age.

Reviews

Young Couple Sophia Knight
Twickenham, United Kingdom
25 July 2015
Rated as 1 out of 5

“Very unhappy”

Unfortunately we really didn't enjoy our stay and we left after one night and we didn't take our treatments in the spa. Our main issue was that we went to rest and unfortunately our room was located by the cleaning facilities store room , so from 6.30am we were woken up by banging doors and loud conversations . The Hoover at 7.45am. When I went out to ask if the noise could stop or a door could be shut, I wasn't really greeted by any alternative other than it had to be done at 7.45am?!? To then hear the lady call me stroppy to a fellow colleague.
Once the spa was open and guests were outside, we just heard loud shrieking by a group of girls , even with the window shut. This continued all morning. We went to try to have breakfast, which I feel was a very low standard for what was advertised, you couldn't choose your eggs, just getting from a baked up pile of scrambled egg, no vegetarian sausage option, very cheap bread, coffee from a machine. I am not normally someone to complain but I was so upset as my boyfriend and I were really looking forward to a luxurious break away. I asked to move rooms and this was looked into. We didn't end up moving rooms and left at 12 midday . The lady that I was speaking to at reception just seemed annoyed at me for asking to change rooms, I asked to look into the spa before going in , as I wanted to see if it was going to be with it. I was told that I couldn't, and also repeatedly told that I couldn't cancel the treatments and get any money back as I had left it too late, I was so tired and upset, I just anted to leave and couldn't relax. My boyfriend convinced me to take a treatment and we were ready to go down when the lady called and said when would we like to move rooms, I said that we were not going to move rooms, just take our treatments and then leave. She was very rude, cut me off talking and said that she was very disappointed in me for not allowing them to move us, I then didn't even want a treatment, just went downstairs , laid for one night and left. The staff were very abrupt , no apology or sensitive approach to the situation. The lady that had been speaking to us, just hid in the back reception. Very bad customer service. We were very disappointed .

Rated as 3 out of 5 Rated as 1 out of 5 Rated as 1 out of 5 Rated as 2 out of 5 Rated as 1 out of 5
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Location

Directions

See location of Three Horseshoes Inn Country Hotel and Spa on Google mapsSee location on Google maps

Map reference: SK 008598  Lat: 53.13534 Long: -1.98948

Located on A53 Leek - Buxton road, Approximately 2 miles North of Leek towards Buxton.

Facilities

  • Visa/Mastercard/Switch acceptedVisa/Mastercard/Switch accepted
  • Electric shaver pointsElectric shaver points
  • Public house/InnPublic house/Inn
  • Laundry facilitiesLaundry facilities
  • Vegetarian diet availableVegetarian diet available
  • American Express acceptedAmerican Express accepted
  • Cots availableCots available
  • HairdryerHairdryer
  • Central heatingCentral heating
  • Real log/coal firesReal log/coal fires
  • High chairs availableHigh chairs available
  • Evening mealsEvening meals
  • Restaurant open to non-residentsRestaurant open to non-residents
  • Children welcomeChildren welcome
  • Regular entertainmentRegular entertainment
  • WiFi or internet accessWiFi or internet access
  • Private parkingPrivate parking
  • TelephoneTelephone
  • GardenGarden
  • RadioRadio
  • Totally non-smokingTotally non-smoking
  • TelevisionTelevision
  • Dogs/pets NOT acceptedDogs/pets NOT accepted
  • Tea/coffee making in bedroomsTea/coffee making in bedrooms
  • Disabled facilitiesDisabled facilities
  • Licenced (table or bar)Licenced (table or bar)
  • Telephone (public)Telephone (public)
  • Television availableTelevision available
  • Packed lunches providedPacked lunches provided
  • Special diets availableSpecial diets available
  • Sauna onsiteSauna onsite
  • Passenger liftPassenger lift
  • Ironing facilitiesIroning facilities
  • Conference facilitiesConference facilities
  • Golf available (onsite or nearby)Golf available (onsite or nearby)
  • Snacks/afternoon teaSnacks/afternoon tea
  • Children's outdoor play areaChildren's outdoor play area

Children welcome from any age.

Self-Assessed Accessibility Details

Parking

  • Surface of the car park and pathway leading to entrance is
    • YesSolid ie tarmac / concrete etc
  • YesDrop-off point for guests outside entrance
  • Route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift to:
    • YesEntrance to reception
    • YesPublic toilet
    • YesLounge
    • YesBar
    • YesSwimming pool
  • YesGood contrast between the floor and wall
  • YesLift equipped with verbal floor announcements
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesClear surfaces such as glass doors have contrast markings
  • YesBaby changing facilities
  • YesGuest information available in large print (14pt and over)

Bedrooms

  • YesBedroom furniture can be re-arranged if requested by guest
  • YesBedroom with non-allergenic bedding available
  • Bathrooms available with:
    • YesSeparate shower unit
    • YesBath with shower
    • YesBath
    • YesWet room
  • YesSeparate shower unit with support handrails available
  • YesSeparate shower unit with fixed shower seat or shower chair available
  • YesWCs with handrails available
  • YesBathroom with emergency call system available
  • YesBedrooms available with emergency call systems such as vibrating pads (if fire alarm is activated)
  • YesBedrooms available with en suite bathrooms suitable for guests who use a wheelchair
  • YesBathrooms available that have been specially adapted for wheelchair users

Entrance

  • YesEntrance well lit

Dining

  • YesLevel access (no steps/thresholds) or access by ramp or lift
  • YesGood contrast between the floor and walls
  • YesMenus available in large print (14pt and over)
  • Meals for guests with special dietary requirements can be provided:
    • YesSugar free (diabetic)
    • YesGluten free (coeliac)
    • YesLactose free (dairy free)
    • YesLow sodium
    • YesNut free
    • YesVegetarian
    • YesVegan

General

  • YesProprietors/staff available 24-hours
  • YesEmergency evacuation procedures for guests with disabilities