Business Support

Regulations

If you run a tourism business, you'll understand the importance of keeping update with legislation, but do you really know what your legal obligations are as a tourism provider? This section provides an overview of the latest regulations you must comply with, giving you clear guidance and practical information on the legislation that affects your business.

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Accepting Guests

Bookings

Cancellations and No-Shows

Childcare

Guests with Disabilities

Luggage and Belongings

Pricing and Charging

Registration and Data Protection

Guests

Key Facts: 

Your rights with regard to accepting guests depend on whether you are classed as a 'hotel' or a 'private hotel'.

All accommodation providers should abide by good practice with regard to booking procedures and it is strongly recommended to have a cancellation procedure.

The Disability Discrimination Act 1995 applies to all accommodation providers.

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Discrimination

National Minimum Wage

Time Off for Parents

Working Hours

Staff

Key Facts:

Discrimination laws apply to all service providers

It is unlawful to discriminate directly against anyone

It is unlawful to discriminate indirectly against anyone

Income tax, VAT and legal form of the business

Tax status of accommodation businesses

Finance & Business

Key Facts: 

You must establish your income tax position and whether you are claiming all the expenses and capital allowances you are entitled to

There are tax and legal implications of operating your business as a sole trader, a limited company or a partnership