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Visitor Services Advisory Panel

Terms of Reference 

  • To develop a 3 year Visitor Services Action Plan (it was recognised that this would need consultancy support to develop)
  • To enhance the standards of customer service in TICs via staff training within the regional guidelines which have now been approved
  • To provide high quality, relevant and impartial visitor information to customers
  • To implement joint internal branding standards for visitor services developing a sense of place and destination
  • To improve communications within the sub-region TIC network/DMP and Tourism Officers
  • To take the strategic lead on the DMS
  • To use visitor services expertise to help shape and support marketing, destination management and product development including data collection
  • To help disperse visitors across the sub-region
  • Encourage, develop and support the Quality Improvement Programme
  • Work with regional and national partners to develop visitor services

Meeting Minutes 

Visit Peak District & Derbyshire's Visitor Services Advisory Panel meeting minutes are available as downloadable pdf files by clicking on the links below:

 

Visitor Services Advisory Panel Representatives

David James (Chief Executive, Visit Peak District & Derbyshire)
Martin Emery (DMS Manager, Visit Peak District & Derbyshire)
Gill Chapman (Marketing Manager, Visit Peak District & Derbyshire)
Sally Bruckshaw (Tourism Development Manager - Amber Valley)
Joanne Brown (Tourist Information Centre Manager, Amber Valley)
Nancy Maitland (Tourist Information Centre Manager - Derbyshire Dales)
Marion Nixon (Tourism Development Manager - Derby City)
Claire Meakin (Tourist Information Centre Manager, Derby City)
Bernadette Wainwright (Tourism Development Manager - Chesterfield)
Sue Beswick (Visitor Services Manager, Peak District National Park Authority)
Kevin Mason (Tourism Development Manager - South Derbyshire)
 
For imformation on becoming an advisory panel representative, please contact Marion Nixon on 01332 255766.