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  • Self-assessed Accessibility Information


Royal Crown Derby

Royal Crown Derby



01332 712833


194 Osmaston Road,
DE23 8JZ


The new exhibition tells the story of Royal Crown Derby’s heritage as well as showcasing the company’s connections to the capital and its members of the high society.

Told through incredible historic objects and designs that survive today, the story begins with Andrew Planché, from the jewellery trade in London and continues with William Duesbury and the purchase of the Chelsea porcelain factory, the opening of the London Showroom and the important first Royal Warrant.

The new exhibition presents some of the earliest and rarest pieces produced in Derby history. The exhibition is also showcasing an incredibly detailed 18th-century ornamental clock on loan from Derby Museums, made by Benjamin Vulliamy that incorporates Derby biscuit figures and is one of only a small number to have been made.

Much of the information in the new exhibition is taken from surviving documents and letters. It gives a fascinating and in-depth insight into the company’s heritage and extensive working relationships from days of old, some of which are still flourishing today with retailers including London-based Thomas Goode established in 1827. The exhibit also features a late 19th century inspired window display and explores the development of today’s consumer-led retail market, as well as looking at modern hospitality trade.

Baby changing facilitiesCoach parties acceptedCredit cards accepted (no fee)Disabled accessDisabled toiletsFacilities for groupsFacilities for educational visitsGift shopOn-site cateringOn-site light refreshmentsPublic toiletsRegional Tourist Board MemberWheelchairs availableAccepts groups

Smoking not allowed

Opening details

Tours Tue - Thurs at 1.30pm
Tours last approx 90 mins.
Booking advisable.
Shop open Mon - Sat 10am - 5pm
1750 Tea Room open Tues - Fri 10am-4pm


Adult £5.00
Concessions £4.50
Under 16's £2.50
Family Ticket £12.50



See location of Royal Crown Derby Visitors Centre on Google mapsSee location on Google maps

Map reference: SK 357351  Lat: 52.91294 Long: -1.47055

5 minutes from Derby City Centre, 10 mins from train station. Royal Crown Derby is on the A514 opposite the Derby Royal Infirmary follow the brown signs.

Parking: free

Accessible by Public Transport: 2 miles from Derby station


  • Baby changing facilitiesBaby changing facilities
  • Coach parties acceptedCoach parties accepted
  • Credit cards accepted (no fee)Credit cards accepted (no fee)
  • Disabled accessDisabled access
  • Disabled toiletsDisabled toilets
  • Facilities for groupsFacilities for groups
  • Facilities for educational visitsFacilities for educational visits
  • Gift shopGift shop
  • On-site cateringOn-site catering
  • On-site light refreshmentsOn-site light refreshments
  • Public toiletsPublic toilets
  • Regional Tourist Board MemberRegional Tourist Board Member
  • Wheelchairs availableWheelchairs available
  • Accepts groupsAccepts groups
  • Smoking not allowedSmoking not allowed

Self-Assessed Accessibility Details


  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)


  • YesLevel access (no steps/thresholds) or access by ramp or lift to cafeteria

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
    • YesTo the gift shop


  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesAudible alarm system